Sr. Employee Relations Specialist

Advanced Micro Devices, Inc•San Jose, CA

9d•Hybrid

About The Position

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. The Employee Relations (ER) Specialist supports the employee relations function by helping deliver consistent, fair, and timely resolution of workplace concerns. This role partners with HR, managers, and employees to triage and manage ER inquiries, support investigations, maintain documentation, and reinforce workplace policies and expectations. In this role, you will receive and triage employee relations concerns, gather initial information, and document cases within a case management system. The ER Specialist also supports workplace investigations by coordinating interviews, organizing documentation, summarizing findings, and assisting with follow-up actions. Working under the guidance of senior ER team members, this role contributes to positive employee experiences and risk mitigation through structured, compliant, and data-driven processes. The position collaborates closely with HR partners and managers and involves handling sensitive and confidential workplace matters. The successful candidate is an organized HR professional who demonstrates sound judgment, integrity, and discretion when handling sensitive employee matters. This person maintains strong documentation practices, manages multiple cases or tasks effectively, and pays close attention to detail. They communicate comfortably with employees and managers, remain calm and neutral in challenging situations, and approach workplace concerns with empathy while reinforcing policies and expectations. The ideal candidate collaborates well with HR partners and works effectively within structured processes.

Requirements

Experience supporting HR, employee relations, HR operations, investigations support, compliance, or related functions
Working knowledge of HR and employee relations concepts including confidentiality, documentation practices, respectful workplace standards, and performance management fundamentals
Strong written documentation and case note writing skills
Ability to manage sensitive information with discretion
Experience working in fast-paced or high-volume environments
Experience using Microsoft 365 tools including Teams, Outlook, Word, and Excel
Strong customer service mindset and interest in process improvement

Nice To Haves

Familiarity with HR case management platforms such as ServiceNow
Experience with SharePoint, PowerPoint, or HR reporting and metrics analysis
HR certification such as SHRM-CP or PHR preferred or in progress

Responsibilities

Receive and triage employee relations inquiries such as workplace conflict, conduct concerns, performance issues, attendance matters, and policy questions.
Gather initial information, clarify concerns, and document case details within a case management system.
Identify urgent or high-risk issues (such as safety concerns, harassment or discrimination allegations, or retaliation) and escalate appropriately.
Support employee relations investigations by scheduling interviews, organizing evidence, drafting timelines, and maintaining investigation files.
Take interview notes, summarize findings, and assist in preparing case documentation and outcome summaries.
Assist with follow-up actions, including communication templates and tracking completion of next steps.
Provide guidance to managers and employees on ER processes and common policy topics such as respectful workplace expectations, attendance, and conduct.
Reinforce expectations for documentation, timely feedback, and appropriate escalation pathways.
Support performance management processes in partnership with HRBPs and senior ER staff.
Maintain accurate case notes, reports, and files in accordance with confidentiality and record retention requirements.
Track case progress and support reporting on ER metrics such as case volumes, themes, cycle time, and outcomes.
Assist with development of templates, job aids, and manager enablement materials.