Sr Manager, Business Solutions

Thermo Fisher Scientific • Spencer, TN

14h • Onsite

About The Position

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges. Discover impactful work: The Senior Manager, Key Accounts Solutions serves as a strategic liaison to the Executive sales team, partnering cross-functionally with Portfolio Management, Finance, Legal, Cross Reference, and Pricing teams to drive execution and alignment across the Health Systems Executive (HSE) organization. This role leads the Business Solutions (Implementation) and RFP Authoring teams and acts as a chief representative for HSE in major group PPI initiatives and enterprise-level collaborations. The Senior Manager operates as a project “quarterback,” leading high-visibility organizational initiatives (e.g., RAIL) while supporting strategic business reviews and advanced analytical reporting.

Requirements

• Bachelor’s degree required; MBA or advanced degree preferred
• 8+ years of progressive relevant experience, preferably in commercial, sales operations, or key accounts roles
• Demonstrated experience leading cross-functional initiatives in a complex, matrixed organization
• Experience managing and developing high-performing teams
• Customer-facing leadership experience within a commercial environment
• Expert-level proficiency in Microsoft Office Suite
• Advanced understanding of Thermo Fisher internal data systems, including Cognos Reporting, CMT structures and GSP data cubes and interconnectivity
• Strong working knowledge of Power BI and/or Tableau
• Experience navigating Salesforce and leveraging CRM data effectively
• Strong executive presence with exceptional written and verbal communication skills
• Strong negotiation and influencing capabilities
• High level of business acumen with ability to differentiate between groups, divisions, business units, and CCG subdivisions
• Deep understanding of customer mix, product portfolio strategy, contract availability, and GPO/Consortium dynamics by region
• Ability to translate complex data into clear commercial insights and action plans
• Demonstrates the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement

Nice To Haves

• Experience within Thermo Fisher Scientific or strong familiarity with internal business structures preferred

Responsibilities

• Serve as the primary liaison for the executive sales team across Portfolio Management, Finance, Legal, Cross Reference, and Pricing functions
• Lead and develop Business Solutions (Implementations) team and RFP Authoring team.
• Act as chief HSE representative on large group PPI projects and cross-functional collaborations
• Lead organizational-level initiatives (e.g., RAIL) with end-to-end project management accountability
• Partner with the HSE team to craft executive-level business reviews and deliver ad hoc analytical reporting (e.g., Formulary analysis, HealthySpend reporting)
• Drive cross-functional alignment to ensure successful implementation of customer agreements and enterprise solutions
• Provide strategic insights that differentiate customer segments, product portfolios, contract structures, and GPO/Consortium positioning by region
• Elevate commercial execution through strong negotiation, stakeholder management, and business acumen

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees