(Sr.) Revenue Operations Manager
About The Position
Upwind is seeking a high-impact (Sr.) Revenue Operations Manager to join our growing Revenue Operations team. This role sits at the heart of our go-to-market engine. You will be the first line of defense for our frontline GTM team — solving problems, architecting processes, and supporting the day-to-day needs of the sales org. This is a high-ownership, high-visibility role for someone who thrives at the intersection of systems thinking, operational excellence, and sales partnership. If you’re excited to build, learn, and grow at a fast-scaling startup — this role is for you.
Requirements
- 4–6 years of experience in Sales Operations, Revenue Operations, Consulting, Investment Banking, or Finance.
- Background in B2B technology or SaaS at a late-stage, high-growth company is strongly preferred.
- Hands-on experience in Salesforce (SFDC) — building reports, managing data, and driving CRM adoption.
- Strong analytical skills with proficiency in Excel or Google Sheets to model, interpret, and communicate data.
Responsibilities
- Serve as the embedded operational partner to the Sales org — the go-to resource for reps, managers, and leadership on all things process, systems, and workflow.
- Debug and resolve process breakdowns in real time, keeping sellers unblocked and focused on revenue-generating activities.
- Partner closely with the GTM Systems team to define new processes, architect scalable workflows, and implement tooling improvements.
- Support territory planning, quota setting, and headcount modeling in collaboration with Sales leadership and our Head of RevOps.
- Maintain a close pulse on business performance day-to-day — tracking pipeline health, forecast accuracy, and key KPIs.
- Build, maintain, and enhance Salesforce dashboards and reports that give leadership real-time visibility into the business.
- Assist managers and executives in the preparation, coordination, and execution of Quarterly Business Reviews (QBRs).
- Consolidate and synthesize data into actionable insights that drive strategic decisions across the GTM organization.
- Identify operational gaps and design scalable process improvements across the revenue engine.
- Develop playbooks, training materials, and documentation that support new hire onboarding and ongoing rep enablement.
- Reinforce CRM best practices, forecasting discipline, pipeline hygiene, and data governance standards across the sales org.
- Support the rollout of new tools, programs, and initiatives that help the team perform at their best.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
