Strategic Accounts Customer Master Data Associate Specialist

Airgas•Tulsa, OK

1d•Hybrid

About The Position

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for a Strategic Accounts Customer Master Data Associate Specialist in Tulsa, OK! We are looking for you ! Hybrid Schedule The primary function of this position is the creation and management of customer relevant data within the SAP environment. This includes the setup and closure of customer accounts, managing customer account partnerships within and across Airgas sales organizations, processing change requests relative to existing accounts along with administration of customer specific pricing. The associate may be involved in any of the following areas outlined below.

Requirements

High school diploma required
Ability to problem solve and multitask
Attention to detail along with strong research and retention skills required
Strong organizational skills and an ability to prioritize tasks and multiple projects to ensure all work is completed accurately and timely
Capable of working independently as well as collaboratively
Solid verbal and written communication skills
Ability to maintain a positive attitude and adapt to a fast paced and evolving environment
Proficient in MS Office, especially Excel

Nice To Haves

Associates or bachelor’s degree preferred
Two years of relevant work experience preferred
Prior data management & systems data entry preferred

Responsibilities

Process requests for either the creation of new customer accounts and/or editing of existing accounts within SAP
Ensure requests to create new accounts do not result in duplicate accounts, partnership functions make sense, and otherwise ensure the customer will be invoiced correctly once the account is active.
Create and/or make changes to customer accounts and partnerships within SAP following standard operating procedures and guidelines.
Identification and correction of problematic customer partnerships that make customer account maintenance unnecessarily difficult.
Process price change requests as submitted by our internal customers.
Perform post load price audits to ensure accuracy of data entered.
Research and resolve customer pricing disputes and process any required customer credit or debit memos.
Establish and maintain strong working relationships with our internal customers.
Act as backup to assigned partner.
Other duties as assigned.