About The Position

Provide support for academic operations and administrative team including, but not limited to: Provide supplemental front-desk support in the Dean’s suite ▪ Provide coverage when the front-desk Administrative Assistant is not at the front desk Greet visitors, answer inquiries, and direct individuals to help them find the assistance they need Serve as a mentor and role model for undergraduate work study students who will also provide front-desk coverage Assist with customer service training of undergraduate work study students assigned to all offices in the School of Business Provide support for events coordinated by the Dean’s office (faculty meetings, awards ceremonies, guest speakers, special events, etc) Support SB Student Services outreach initiatives Serve as student representative at specified School of Business events Represent and answer questions about SB with prospective students and families at open house and admissions events As needed, represent SB at events such career fairs, guest speakers and other on-campus or virtual events. Demonstrate professionalism and sound judgement while representing the School of Business Attend weekly GA team meetings and participate in all GA-specific training and professional development sessions Provide supplemental back-up support for other School of Business GA functions, as assigned (e.g., assist with career fair set up, preparing admissions bags/folders, etc.) Graduate assistants will have a primary supervisor within the Dean’s Office and will complete projects with other School of Business staff as assigned. Maintain a pre-set work schedule between normal business hours (8am-5pm), with ability to set work schedule around classes at the start of each semester Other duties as assigned

Requirements

  • Enrolled in a minimum of 6 graduate credit hours per semester
  • Excellent written and verbal communication skills
  • Exercises excellent judgement and discretion with confidential information
  • Ability to work well under pressure in a dynamic, fast paced environment
  • Strong customer service skills
  • Excellent organizational and time management skills with highest attention to detail
  • Strong Excel, organizational, analytical, & communication skills

Responsibilities

  • Provide supplemental front-desk support in the Dean’s suite
  • Provide coverage when the front-desk Administrative Assistant is not at the front desk
  • Greet visitors, answer inquiries, and direct individuals to help them find the assistance they need
  • Serve as a mentor and role model for undergraduate work study students who will also provide front-desk coverage
  • Assist with customer service training of undergraduate work study students assigned to all offices in the School of Business
  • Provide support for events coordinated by the Dean’s office (faculty meetings, awards ceremonies, guest speakers, special events, etc)
  • Support SB Student Services outreach initiatives
  • Serve as student representative at specified School of Business events
  • Represent and answer questions about SB with prospective students and families at open house and admissions events
  • As needed, represent SB at events such career fairs, guest speakers and other on-campus or virtual events.
  • Demonstrate professionalism and sound judgement while representing the School of Business
  • Attend weekly GA team meetings and participate in all GA-specific training and professional development sessions
  • Provide supplemental back-up support for other School of Business GA functions, as assigned (e.g., assist with career fair set up, preparing admissions bags/folders, etc.)
  • Maintain a pre-set work schedule between normal business hours (8am-5pm), with ability to set work schedule around classes at the start of each semester
  • Other duties as assigned
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