Substitute Library Assistant

Laramie County Library SystemCheyenne, WY
1d$19 - $23

About The Position

HOURS & SALARY: Variable hours as-needed with a hiring range of $18.54 – $23.18 per hour depending on experience. Working at Laramie County Library System means being part of an award-winning organization that sets the bar for library service both regionally and nationally. Named Library Journal’s 2008 Library of the Year, Laramie County Library System is driven by a clear mission: Ignite curiosity. Fuel imagination. Connect community. Serving nearly 385,000 visitors each year across a 103,000 sq. ft. central library, two branch libraries, and a bookmobile, the Library plays a vital role in fostering learning, creativity, and meaningful community connection throughout Laramie County. JOB SUMMARY The Substitute Library Assistant provides patron service on an as-needed basis across library branches, working a variable schedule that may include evenings, weekends, and short-notice shifts.

Requirements

  • High School diploma or equivalent.
  • Six months of relevant experience, or an equivalent combination of education and experience.
  • Working knowledge of standard computer software and library systems.
  • Strong customer service and communication skills.
  • Ability to work independently with attention to detail and good task prioritization.
  • Accurate data entry and filing skills.

Nice To Haves

  • Bilingual English/Spanish language skills.
  • Experience working with people from a variety of ethnic and cultural backgrounds.
  • Cash handling experience.

Responsibilities

  • Provide courteous, efficient customer service to patrons at public service desks and by phone.
  • Support daily library operations by providing desk coverage, performing opening and closing duties, and assisting colleagues as needed.
  • Apply library policies, procedures, and service standards consistently while maintaining patron confidentiality in compliance with Wyoming state law.
  • Monitor patron behavior and respond appropriately in accordance with the Library Rules.
  • Complete other duties as assigned.
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