Summer Conference Assistant

Smith College • College Place, WA

12d • $25

About The Position

Provide customer service to external and internal clients on campus and communicate their needs to other campus departments. Track housing, dining, meeting spaces, technical, security, and other services. Provide general office support such as answering phones, data entry, and overseeing certain events. Special projects and other functions as assigned. This is a casual (non-benefited), fixed term position, May 1, 2026-September 2, 2026.

Requirements

• Associate’s degree or 1-3 years’ customer service experience or an equivalent combination of education and experience.
• Strong organizational, interpersonal, and communication skills
• Good customer service
• Ability to multitask and prioritize tasks with strong attention to detail and accuracy
• Independent initiative and teamwork required
• Knowledge of scheduling software, Google Spreadsheets, and Excel
• 35 hours per week, a flexible schedule is required.
• Evening and weekend work required.

Nice To Haves

• Knowledge of Smith College campus grounds, buildings, operations, and resources is preferred.

Responsibilities

• Assist Summer Programs and Conference Services Manager with coordinating all summer programs on campus.
• Help the manager with scheduling events and coordination with facilities, dining services, and housekeeping.
• Work cooperatively and effectively with other departments on campus by communicating and updating information on an ongoing basis.
• Work with the Summer Programs and External Events Specialist to prepare for the arrival of clients to campus.
• Provide unwavering customer service to all clients and programs to insure a successful event and an overall exceptional experience at Smith College.
• Support the Conference Center and the Conference Center Manager on various projects.
• Provide excellent customer service to guests and clients while ensuring the safety and well-being of all individuals using the facility.
• Supervise events, enforcing policies and regulations, assisting with event setups and breakdowns, and handling technical requirements.
• Oversee equipment check-in/out for caterers, maintaining cleanliness and inventory in the kitchen and bar areas, and assisting with bar setup, dishwashing, and bussing during events.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree