Support Analyst - Real Time Location Systems - FT - Days - MHM

Memorial Healthcare System • Miramar, FL

2d • Onsite

About The Position

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary: Maintains, manages daily operations of and administers the hospital’s RTLS and Call Systems. Performs analysis of the daily use and administration of assigned information systems.

Requirements

• ACCOUNTABILITY
• ACCURACY
• ANALYSIS AND DECISION MAKING - IT
• CUSTOMER SERVICE
• DATA MINING - ANALYSIS & REPORTING
• DEVELOPS RELATIONSHIPS
• EFFECTIVE COMMUNICATION
• HEALTHCARE INFORMATION SYSTEMS
• IT CUSTOMER SUPPORT
• PROBLEM SOLVING
• RESPONDING TO CHANGE
• STANDARDS OF BEHAVIOR
• SYSTEMS ADMINISTRATION - SUPPORT ANALYST
• TEAM WORK
• High School Diploma or Equivalent (Required)
• Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. May require specialized knowledge of a business line.
• One (1) year of relevant work experience.

Responsibilities

• Provides training, support and troubleshooting to end users.
• Documents user interface issues and may recommend steps to prevent recurrences.
• Generates reports as requested, including writing preliminary specifications for system modifications.
• Assists with the planning, design, development, and installation of assigned systems.
• Tests and troubleshoots existing and proposed systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED