Support Group Facilitator & Podcast Coordinator

Vera House Inc•Syracuse, NY

3d•$65,000 - $75,000

About The Position

The Support Group Facilitator and Podcast Coordinator will play a key role in providing virtual services to individuals impacted by domestic violence (DV), trauma, and other forms of abuse. This employee will facilitate a minimum of four virtual, onsite or in community sessions weekly, including support groups for DV victims, trauma-focused groups co-facilitated with a licensed therapist, and other educational workshops and empowerment sessions for program participants. The position will also oversee the development and execution of a bi-weekly podcast series addressing topics related to domestic violence, trauma recovery, and prevention, sexual violence as well as other mission focused topics. The role is structured to ensure that 50% of the employee’s time is dedicated to facilitating groups and workshops, while the other 50% is focused on podcast production and coordination. The ideal candidate will have strong facilitation skills, technical proficiency, and a deep understanding of the challenges faced by individuals impacted by domestic and sexual violence.

Requirements

Bachelor’s degree in human services or related field, OR equivalent combination of education and experience.
Minimum 3-5 years of relative work experience.
Thorough knowledge of domestic and sexual violence.
Knowledge of community service delivery systems in the community, as well as an understanding of the criminal and civil justice systems.
Strong training and facilitation skills and ability to work independently.
Prompt response to crisis as well as thorough and consistent follow up with victims/clients and delivery systems, with the skill to manage difficult and/or emotional situations.
Good interpersonal, oral, and written communication skills.
Proven expertise and knowledge of Vera House services, and meeting expectations on a consistent basis.
Ability to analyze data, identify problems and develop solutions.

Responsibilities

Domestic Violence Support Group: Facilitate weekly virtual support groups for individuals experiencing or recovering from domestic violence, providing a safe and supportive space for participants to share experiences and receive peer support.
Trauma-Focused Group Co-Facilitation: Collaborate with a licensed therapist to co-facilitate virtual trauma recovery groups, ensuring sessions are trauma-informed, engaging, and aligned with participants’ needs.
Educational Workshops and Empowerment Sessions: Facilitate virtual workshops on topics such as healthy relationships, self-care, coping strategies, and empowerment.
Design and lead other virtual support groups tailored to specific populations, such as survivors of sexual assault, male survivors of violence or teens and young adults.
Explore and implement innovative virtual group offerings to meet the needs of diverse populations.
Content Development: Plan and produce a bi-weekly podcast series focused on domestic violence, trauma, and related issues, incorporating survivor stories, expert interviews, and community resources.
Hosting and Production: Act as the primary host for the podcast, ensuring a professional and engaging tone. Coordinate with internal staff, external guests, and community members to schedule and record episodes.
Promotion: Collaborate with the communications team to promote the podcast through social media, email newsletters, and other outreach channels.
Evaluation: Track the reach and impact of the podcast series and use feedback to enhance future episodes.
Community Partnerships: Collaborate with community organizations to identify unmet virtual support needs and expand program offerings.
Participant Support: Provide resources and referrals to participants in virtual groups and maintain regular communication to ensure their needs are being met.
Data Collection and Reporting: Track attendance, engagement, and outcomes for all virtual groups and podcast activities, synthesizing this data for program evaluation and funding purposes.
Program Innovation: Stay informed about emerging trends in virtual support services and explore innovative ways to enhance Vera House’s virtual offerings.
Technical Setup: Manage the technical aspects of virtual groups and podcasts, ensuring smooth operation of platforms such as Zoom, Teams, or podcast hosting tools.
Participant Safety: Maintain a trauma-informed and confidential environment for all virtual groups and ensure participants’ safety and comfort during sessions.
Policies and Procedures: Ensure all virtual services are compliant with Vera House policies, procedures, and best practices for working with survivors of trauma.
Chat Support: Oversee the Chat line support and provide hours directly answering chat line and entering data in the database.