Table Games Shift Manager - MGM National Harbor
About The Position
As a Table Games Shift Manager, you will lead the daily operations of our table games floor, ensuring an exceptional guest experience while upholding the highest standards of game integrity and team performance. This hands‑on leader oversees game protection, staffing, table mix, and real‑time operational decisions to drive both service excellence and financial results. With strong visibility on the floor, the Shift Manager guides and develops a high‑performing team, maintains compliance with all regulatory and property standards, and serves as a key decision‑maker during fast‑paced, high‑impact situations.
Requirements
- Must be at least 21 years of age.
- At least two (2) years of prior relevant experience within Table Games operations.
Nice To Haves
- Prior supervisory/management experience preferred.
Responsibilities
- Oversee daily table games operations, including: opening and closing duties for the assigned shift, game protection, bet spreads, game mix, and daily labor levels and assignments.
- Ensure that games are dealt with a high degree of proficiency.
- Maintain integrity of table games equipment, and conduct reviews and analyses of new games and technology to make recommendations and improvements.
- Ensure compliance with all policies, operating procedures, training programs, manuals, staffing levels, and guest experience expectations.
- Ensure the compliance of games within the Gaming Control Board rules and regulations, and notify surveillance, property leadership, and the GCB if any tampering or cheating is suspected.
- Notify Vice President of Casino or Casino Director of any unusual events, circumstances, missing items or alleged theft.
- Interview, select, train, supervise, and counsel other table games leaders and dealers for the efficient operation of all table games operational functions for the assigned shift.
- Drive high levels of employee engagement through effective communication, recognition, coaching, training, and development.
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally.
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more.
- Free meals in our employee dining room.
- Free parking on and off shift.
- Health & Income Protection benefits (for eligible employees).
- Professional and personal development through programs, networking opportunities, and community involvement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
