Tax Sr. Manager

ADP • Alpharetta, GA

17h

About The Position

ADP is hiring an ERTC Tax Senior Manager in Alpharetta, GA.

Do you have experience in federal taxes or credits, or in overseeing
compliance programs?
Do you have client service experience?
Do you have experience managing a team?
Do you have experience working with finance or accounting, ensuring clients
are paid money they are owed?

 Well, this may be the role for you. Ready to make your mark?

In this role, you will:

Be responsible for managing a group of 6 client-focused tax specialists
focused on ensuring that the IRS and ADP processes requested client funds
timely for our clients.
Establish and maintain effective policies, procedures, and internal controls
to ensure prompt and error-free funds disbursement.
Ensure accurate tracking of all funds owed and paid to clients.
Oversee and manage Employee Retention Tax Credit (ERTC)-related audits and
other investigations into misprocessed or erroneous processing of ERTC refund
claims or reversals.
Serve as a point of contact for regulatory agencies and legal and assist in
managing both regulatory and client inquiries.
Monitor changes in laws and regulations and update compliance programs
accordingly.
Prepare and present regular reports on the status of the ERTC program to tax,
finance, and accounting leadership as well as the TotalSource SLT.
Foster a culture of ethics and compliance throughout the team, promoting
awareness and understanding of compliance obligations.
Manage and mentor ERTC staff.

In your typical day, you will:

Review industry updates, changes, and alerts for applicable ERTC news. 
Check on the progress of ongoing ERTC compliance your team is involved in and
provide oversight and guidance as needed. 
Analyze data and reporting to determine if key compliance metrics are being
met and to identify trends, potential risks, and areas that may need
attention. 
Assist in responding to questions from teams across the business unit
regarding ERTC questions/issues, collaborate with leaders across various
departments (accounting, legal, finance, HR, training, etc.) to ensure we
process ERTC claims timely and accurately.
Advise leadership on pressing ERTC matters, including the status of ongoing
concerns and potential steps needed to holistically address issues. 
Leverage your project management and leadership expertise to further
establish your team's daily activities, coaching and their professional
development, creating an overall productive and enjoyable working environment
for your team.  

To thrive in this role, you must be able to look objectively at a situation and
see alternate perspectives. You will gain exposure to tremendous opportunities
for learning across the broad scope of ADP offerings and businesses, and through
the variety and complexity of the clients your team serves. The job is often
fast paced and needs someone who is able to balance multiple priorities and stay
organized in a changing environment.  Excel skills are a must

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP, watch here:

https://adp.careers/Client_Services_Videos
[https://adp.careers/Client_Services_Videos]

Requirements

• Bachelor's degree in a relevant field such as law, business administration, finance, or a related discipline. A relevant advanced degree is highly preferred.
• 5 years of progressive experience in compliance, risk management, or a related field, with at least 3 years in a leadership role.
• General knowledge of relevant federal, state, and local laws and regulations (specific PEO experience is a plus but not a requirement).
• Proven ability to develop, implement, and manage effective tax or compliance programs.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, presentation, and interpersonal skills, with the ability to interact effectively with all levels of the organization.
• Demonstrated ability to conduct thorough and objective investigations.
• Experience working with regulatory agencies and managing audits.
• Strong ethical compass and commitment to integrity.
• Excel skills are a must

Nice To Haves

• Relevant professional certifications.
• Experience with PEOs, Tax, and/or Payroll.
• Ability to communicate effectively to all levels of internal and external contacts verbally and in writing
• Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruption
• Ability to work and thrive in a team environment, focused on achieving results
• Ability to manage a team and develop leaders
• Ability to assess team members' performance and provide motivational support
• Ability to work both independently and as part of a team
• Strong client relationship building skills
• Ability to recognize basic procedural issues as they arise, and escalate to the appropriate level
• Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
• Proficient in the latest web technologies and working knowledge of various operating system
• Proficient using Microsoft Office, especially PowerPoint and Excel
• Proficiency and in-depth knowledge of all pertinent ADP HR, Payroll, and Benefits policies and procedures
• Prior leadership training

Responsibilities

• Be responsible for managing a group of 6 client-focused tax specialists focused on ensuring that the IRS and ADP processes requested client funds timely for our clients.
• Establish and maintain effective policies, procedures, and internal controls to ensure prompt and error-free funds disbursement.
• Ensure accurate tracking of all funds owed and paid to clients.
• Oversee and manage Employee Retention Tax Credit (ERTC)-related audits and other investigations into misprocessed or erroneous processing of ERTC refund claims or reversals.
• Serve as a point of contact for regulatory agencies and legal and assist in managing both regulatory and client inquiries.
• Monitor changes in laws and regulations and update compliance programs accordingly.
• Prepare and present regular reports on the status of the ERTC program to tax, finance, and accounting leadership as well as the TotalSource SLT.
• Foster a culture of ethics and compliance throughout the team, promoting awareness and understanding of compliance obligations.
• Manage and mentor ERTC staff.
• Review industry updates, changes, and alerts for applicable ERTC news.
• Check on the progress of ongoing ERTC compliance your team is involved in and provide oversight and guidance as needed.
• Analyze data and reporting to determine if key compliance metrics are being met and to identify trends, potential risks, and areas that may need attention.
• Assist in responding to questions from teams across the business unit regarding ERTC questions/issues, collaborate with leaders across various departments (accounting, legal, finance, HR, training, etc.) to ensure we process ERTC claims timely and accurately.
• Advise leadership on pressing ERTC matters, including the status of ongoing concerns and potential steps needed to holistically address issues.
• Leverage your project management and leadership expertise to further establish your team's daily activities, coaching and their professional development, creating an overall productive and enjoyable working environment for your team.

Benefits

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Balance work and life. Resources and flexibility to more easily integrate your work and your life.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level