Technical Trainer Specialist I

AAON, Inc.•Tulsa, OK

5d•Onsite

About The Position

Job Summary: Develop and deliver training programs for technical systems and processes, focusing on installation, maintenance, troubleshooting, and safety. Combine technical expertise with instructional design to create engaging and effective sessions for engineers and technical professionals. Collaborate with cross-functional teams to ensure standardized training across departments. Evaluate participant skills and research industry advancements to keep content current and aligned with organizational standards of excellence. Demonstrate technical expertise, strong communication, and a commitment to fostering technical growth and workplace safety.

Requirements

Associate’s Degree in HVAC
EPA 608 and A2L certification
Two-year HVAC degree from a technical school
Minimum of 8+ years in the HVAC industry or equivalent experience in a similar industry with design experience.
Proven hands-on experience in the commercial HVAC field, including installation, maintenance, and repair.
Experience designing and delivering effective technical training programs, preferably within the HVAC industry.
Exceptional communication, presentation, and interpersonal skills, with the ability to clearly explain complex technical concepts.
Knowledge of instructional design principles and training delivery techniques.

Nice To Haves

Education or experience beyond the minimum is an added advantage for career development.
Familiarity with learning management systems (LMS) and e-learning tools preferred.
Dedication to maintaining AAON’s standard of excellence.

Responsibilities

Develops comprehensive training materials, modules, and curricula focused on commercial HVAC systems, emphasizing installation, maintenance, and troubleshooting practices.
Provides personalized, one-on-one instruction on operating psychrometric chambers.
Delivers individualized training on performing functionality tests on production-built equipment, and guides employees in troubleshooting, repairing, and correcting quality defects to ensure all equipment meets AAON standards.
Coaches employees on best practices, proper tool usage, and adherence to safety and quality procedures to support consistent, high-quality production outcomes.
Conducts engaging in-person training sessions, workshops, and seminars, offering in-depth instruction on system operations, repairs, and safety protocols.
Facilitates hands-on demonstrations and provides advanced technical guidance on HVAC equipment installation and troubleshooting techniques.
Integrates workplace safety protocols and best practices into all training programs to promote a safety-first culture.
Evaluates trainee knowledge and skills through assessments and practical exercises, identifying opportunities for improvement.
Researches industry trends and advancements in commercial HVAC technology to continuously update and improve training programs.
Collaborates with OSU IT in developing and teaching AAON employees ACR skills.
Understands and ensures compliance with regulatory standards, including ASHRAE, ANSI, AHRI, UL, and ISO.
Mentors, trains, and guides technicians and team members, sharing knowledge, skills, and best practices to support professional growth and development.
Adheres to safety protocols and guidelines, promoting a safe working environment and minimizing risks to personnel and equipment.
Locates parts, diagrams, and drawings independently within the AAON database.