Technical Trainer

Genesys Works•Houston, TX

About The Position

Genesys Works is a nonprofit organization that trains and employs high school seniors to perform professional services for major corporations. Our mission is to provide pathways to career success for high school students in underserved communities through skills, training, meaningful work experiences, and impactful relationships. The purpose of the Technical Trainer position is to provide relevant, engaging technical training to high school students to prepare them for internships at major corporations. The trainer is responsible for teaching and assessing students in the use of Microsoft Office programs as well as basic accounting and IT principles. The trainer will lead, motivate, supervise, and mentor youth to support their development into workforce-ready young professionals.

Requirements

College degree or equivalent experience
MS Office experience
Experience teaching computer skills, business principles, accounting, and/or information technology OR relevant work experience as a business or IT professional
Proficiency in using online meeting tools such as Zoom and Microsoft Teams
Knowledge of or experience with business technologies: Microsoft Office Suite (Outlook, PowerPoint, Excel), computer networkers, servers, operating systems, and information security
Excellent written and oral communication skills
Strong presence and leadership in a classroom setting
Heart, humor, and a commitment to our youth development mission
Commitment to equity and inclusion and proven ability to work with diverse populations

Responsibilities

Utilize Genesys Works curriculum to teach groups of 20-25 young professionals the fundamentals of business technology during our Summer Training
Prepare students to enter and succeed in the corporate environment by covering subjects such as corporate structure, professional communication, calendar management, presentations, customer service, and the fundamentals of accounting and information technology
Assign and grade student quizzes, tests, presentations, and/or demonstrations promptly through LMS system, Schoology
Develop trusting relationships with our young professionals through mentoring and encouragement, providing feedback and one-on-one coaching when necessary
Collaborate with Program Coordinators in monitoring summer training performance and provide input to support decisions regarding which students earn an internship
Deliver technical curriculum, adapting and differentiating based on student need
Reinforce students professional skill development including effective communication, reliability, dependability, and adaptation to corporate culture
Effectively maintain a growth mindset with students from diverse cultural, economic, and ability backgrounds
Cultivate a positive learning environment with classroom management and engagement strategies
Establish and communicate clear objectives for all learning activities
Provide timely and effective feedback to support professional development
Teach technical curriculum
Grade assignments, quizzes, and presentations
Coach and provide feedback to students
Provide performance feedback to Program Coordinator