Token Resource Administrator

Koniag Government Services, LLC•Hampton, VA

12d•Onsite

About The Position

Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Token Resource Administrator with a TS/SCI security clearance to support KITS and our government customer at Langley Air Force Base, VA. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. The Token / Resource Administrator manages the complete lifecycle of AI and RPA resource allocation across Air Combat Command. Operates the Token and License Management System (TLMS), enforce training-before-access requirements at the system level, track utilization across 20+ wings, conduct compliance audits, and provide ACC leadership with near real-time visibility into resource distribution and accountability. This is a high-volume, structured, mission-critical function. Manages hundreds of token activations, reallocations, and renewals across multiple platforms and classification levels. Prevents unauthorized access through automated compliance gates. Produces the monthly reconciliation reports that prove every allocated resource is tied to a trained, authorized user. This position is on-site at Joint Base Langley-Eustis to enable direct daily coordination with the Deputy PM/Change Management Lead on compliance reporting and with the Data Analyst on utilization dashboard accuracy.

Requirements

Security Clearance: TS/SCI clearance required at start (no interim acceptable)
Experience 3+ years of enterprise license, subscription, or entitlement management experience in federal government environments
Proven track record managing high-volume access provisioning with compliance gate enforcement
Experience with identity and access management (IAM) systems, license management platforms, or entitlement tracking systems
Familiarity with federal security compliance requirements, audit readiness, and documentation standards
Certifications (Required) CompTIA Security+ (DoD 8140.03 baseline) – Required
Platform Familiarity (Required) DAF365 (Department of the Air Force Office 365 environment) familiarity – Required
FedRAMP-authorized platform experience (e.g., Microsoft Azure Government, AWS GovCloud, Salesforce Government Cloud) – Required
Experience with cloud-based license management, subscription tracking, or SaaS entitlement systems
Technical Competencies: Advanced proficiency with Microsoft Excel (pivot tables, VLOOKUP, data validation, conditional formatting) for reconciliation reporting
Experience with ticketing or workflow management systems (ServiceNow, Jira, SharePoint workflows)
Familiarity with API integrations, automated data feeds, and dashboard data synchronization
Strong attention to detail and accuracy in high-volume data management environments
Understanding of role-based access control (RBAC) principles and least-privilege access models

Nice To Haves

Certified Information Systems Security Professional (CISSP) or Systems Security Certified Practitioner (SSCP)
Experience with DoD identity management systems (DEERS, RAPIDS, CAC provisioning)
Familiarity with AI/ML platforms, data analytics tools, or RPA licensing models
Background supporting Air Force or ACC IT systems
Experience with Power Platform administration (Power Apps, Power Automate licensing)
Knowledge of DoD Manual 8140.03 DCWF requirements and training compliance standards
Previous work supporting performance-based contracts with KPI-driven QASP surveillance

Responsibilities

Token and License Lifecycle Management: Manage the complete lifecycle of AI and RPA tokens and licenses across all contracted and licensed platforms including AskSage and other DoD-approved tools
Process token activation requests for new users across NIPRNet, SIPRNet, and AFSCI environments
Verify training completion, assessment passage, and ethics/security acknowledgment before activating any token or license
Track token expirations and coordinate renewals with wing POCs and users
Process token reallocations when users separate, PCS, or no longer require access
Manage license pool inventory and coordinate procurement requests when additional capacity is needed
TLMS Operation and Training-Before-Access Enforcement: Operate the Token and License Management System (TLMS) integrated with the Program Management Artifacts Dashboard
Enforce the training-before-access gate at the system level: no token activation without verified training completion records
Maintain the automated linkage between training completion data (from LMS) and token activation eligibility
Prevent manual workarounds or exceptions unless explicitly approved by the COR in writing
Produce auditable records for every allocation decision documenting training compliance, approval authority, and activation date
Utilization Reporting and Analytics: Track token and license utilization rates by wing, directorate, and user population
Generate utilization trend reports identifying underused allocations suitable for reallocation
Flag inactive tokens (no usage for 30+ days) for review and potential deactivation
Coordinate with wing POCs on reallocation decisions for inactive or underutilized resources
Provide utilization data feeds to the Data Analyst for integration into the live Performance Dashboard
Support cost-sharing models across participating wings with transparent utilization and allocation data
Monthly Reconciliation and Exception Reporting Conduct monthly reconciliation of all active tokens and licenses against authorized user rosters
Verify that every active allocation corresponds to a trained, authorized user with current access requirements
Identify and document exceptions: expired training, separated users still holding tokens, unauthorized access grants
Coordinate exception resolution with wing POCs, functional leads, and the PM
Submit monthly reconciliation reports to the COR by the 5th business day of each month documenting allocation accuracy and any corrective actions taken
Compliance Audits and Resource-Training Linkage Reporting Conduct quarterly compliance audits verifying that 100% of token holders have completed required training and maintain current certifications
Generate the resource-training linkage report documenting the enforced connection between training completion and access grants
Support Government audits, security reviews, and QASP surveillance activities with complete allocation and compliance documentation
Maintain audit-ready records structured for rapid retrieval and review
Coordination and Stakeholder Communication Coordinate daily with the Deputy PM/Change Management Lead on training compliance status and adoption metrics
Coordinate daily with the Data Analyst to ensure TLMS data feeds align with dashboard utilization reporting
Serve as the primary POC for wing-level resource administrators and training coordinators on token allocation procedures
Respond to user inquiries about token status, activation timelines, and training requirements within 4 business hours
Escalate policy questions, exception requests, and allocation disputes to the PM within 1 business day