Training Coordinator

OWL Services • Irving, TX

4d

About The Position

We are seeking a highly organized and detail-oriented Training Coordinator to join our team. The Training Coordinator will play a critical role in supporting OWL Services’ technical training programs. This position requires exceptional organizational skills, proficiency in spreadsheet management, and the ability to multitask in a fast-paced environment. The coordinator will manage classroom operations, scheduling, vendor communications, and administrative tasks to ensure seamless delivery of training programs.

Requirements

• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office 365 (Excel, Outlook, Teams, Word).
• Experience with LMS administration and scheduling tools.
• Ability to manage data accurately and maintain detailed records.
• Tech-savvy with strong problem-solving skills.
• Excellent communication and interpersonal skills.

Nice To Haves

• Background training, coordination, or administrative support.
• Experience managing classroom logistics and event planning.

Responsibilities

• Confirm student registrations and manage class counts to meet minimum and maximum requirements.
• Prepare classrooms prior to training start (name tents, badges, swag layout, furniture arrangement).
• Assist with in-class communications and maintain a professional learning environment.
• Order food, snacks, and classroom supply as needed.
• Print and distribute certificates and medallions upon course completion.
• Schedule classes in OWL Academy, outlook, and internal calendars.
• Managing Resources rooms (skills forge, madge, and tawney) at the TOTC
• Manage pre/during/post training tickets, including vendor pre-course payments and setup.
• Manage the OWL-Training email
• Track and schedule renewal certifications (e.g., Verifone – 2 years, Wayne – annual CEU, API – annual, Tidel – 4 years).
• Administer LMS in collaboration with Senior Instructional Designer.
• Communicate upcoming classes and available openings to managers.
• Maintain and update spreadsheets, including:
• Master EV Overview
• Organizational Sheet
• Vendor Certification Sheets
• Monthly Training Cost Sheets
• Class Counts and Results
• Training Classroom Overview Gantt Chart
• Trainer Schedule Gantt Chart
• Swag Store Inventory
• Provide timely updates to managers and vendors on student results.
• Complete the invoicing vendor certification classes.
• Manage swag store inventory and distribution.
• Order swag, office supplies, candy, and classroom items for TOTC

Benefits

• 10 Paid Holidays
• Flexible Time Off
• 401(k) Company Match
• Health, Dental, and Vision Insurance
• HSA and FSA
• Disability & Occupational Accident Insurance
• Company-Paid Life Insurance Policy
• Employee Assistance Program (EAP)
• World-class paid training program for you to learn the skills for long term career success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed