Trauma Program Coordinator

St. Charles Health System•Redmond, OR

1d•$103,000 - $155,000

About The Position

The Trauma Program Coordinator - RN manages coordination of trauma patients across the continuum of care; ensuring the achievement of quality and cost outcomes for trauma patients. Partners with physician, hospital administration, other department managers, patient/family, and nursing staff in implementing and documenting the plan of care for trauma patients, while serving as a guide for caregivers on the patient’s team. Attends to continuity in relationships within the healing health care philosophy and facilitates patient control over health care decisions and advocates for the patient, as outcomes of care are patient driven. Serves as the primary contact for the St. Charles Health System Trauma Registry when interacting with customers. Responsible for clinical data registry activities including case finding, abstracting and coding of clinical data in accordance with State, Federal, The Joint Commission (TJC), American College of Surgeons (ACS) and other Registry guidelines & requirements. Responsible for preparing and submitting hospital and patient data to the State and National Trauma Registries. Coordinates and instructs courses and other education opportunities related to trauma and disaster for the Trauma Programs. Maintains standards and regulatory protocols relevant to trauma and disaster for St. Charles Health System - Coordinates monitoring and assisting trauma patients in getting appropriate care and use of better resources for care. Manages events and activities associated with the State of Oregon Trauma Center survey and designation process. This position will not directly manage other caregivers. This position does not directly manage other caregivers, however, may be asked to review and provide feedback on the work of other caregivers.

Requirements

Registered Nurse in the State of Oregon
Bachelor of Science in Nursing (BSN)
Current Oregon RN license.
Trauma Nursing Core Course (TNCC).
AHA ACLS, PALS & BLS certifications.
Three (3) years experience as an emergency trauma nurse in a Level I, II or III trauma center.
Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS
Ability to effectively interact with all levels within SCHS and external customers/clients/potential employees
Strong teamwork and collaborative skills
Ability to multi-task and work independently
Attention to detail
Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions
Ability to multi-task and work independently
Attention to detail
Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions
Basic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
Standing and walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level.
Sitting, lifting/carrying/pushing or pulling 1-25 pounds.
Bending, stooping/kneeling/crouching, reaching overhead, grasping/squeezing, ability to hear whispered speech level.

Nice To Haves

Advanced Trauma Care for Nurses (ATCN) instructor.
Trauma Certified Registered Nurse (TCRN).
Previous experience as a trauma coordinator.
Understanding and ability to operate in an Incident Command System and Critical Incident Debriefing

Responsibilities

Maintains and disseminates trauma plans of care that are current, standardized for the industry and evidence based.
Maintains trauma statistics and records as required by the State of Oregon.
Partners with physicians and other trauma program staff to improve patient care processes and participates in QA committees and performance improvement activities.
Develops and updates relevant work instructions, forms, standards of care, and pathways, specific to trauma case management.
Coordinates collaborative processes amongst the various nursing units and ancillary departments to facilitate care of the trauma patient.
Monitors and ensures key staff maintain certifications relevant to trauma care.
Manages an appropriate length of stay and effective use and access to resources both in the acute care setting and community.
Is responsible for the timely and accurate export of clinical data for State, Federal or other regulatory and accreditation programs.
Performs case-finding and evaluates exclusion and inclusion criteria for trauma case review and process improvement.
Establishes systems working with clinical departments, as well as referring facilities to retrieve and review clinical data for abstraction.
Coordinates, obtains and verifies clinical information and data to support clinical quality performance measurement and improvement.
Compiles, collates and distributes accurate, complete, and easily interpreted monthly, quarterly and yearly reports.
Exports clinical data for State, Federal or other regulatory and accreditation programs. This includes but is not limited to: trauma data to the Oregon State Trauma Registry (as required by Oregon Law), and the National Trauma Data Bank.
Assists with coordination of program-related activities, meetings and conferences as necessary for accreditation, performance improvement and service line support.
Serves as representative and contact of the trauma registry section when collaborating with physicians, clinicians, and patients including attendance at meetings.
Understands the Trauma Registry’s role in the overall hospital structure as pertains to accreditations such as The Joint Commission, American College of Surgeons and the State of Oregon.
Maintains ongoing knowledge base regarding changes in abstracting and accreditation standards as it pertains to the Trauma Registry.
Facilitates ongoing trauma educational opportunities, including assisting with the coordination of ATLS courses for area providers, assisting with the coordination/instruction of TNCC courses for area RN’s, and provides opportunities for case review by trauma program nursing staff.
Attends relevant conferences and participates in continuing education opportunities that ensure the maintenance of a knowledge base that contributes to up-to-date, evidence-based standards of care, protocols and clinical practices.
Coordinates activities in preparation for the Oregon State Trauma Site Survey to maintain Level IV State of Oregon trauma designation.
Participates and is a member of relevant boards and committees which may include: Area Trauma Advisory Board (ATAB)/Regional EMS Advisory Board (REMSAB), OHA EMS Advisory Board (EMSAB), Regional health Preparedness (RHPP), ED, Trauma & Critical Care Committee, Trauma Management Committee, East Cascades EMS (ECEMS) Council, ED Provider and Staff Meetings.
Serves as an active member of the Safe Kids Coalition of Central Oregon and/or other community outreach groups aimed at trauma prevention and child safety, such as Trauma Nurses Talk Tough.
Partners with other SCHS disaster staff, as well as all outside agencies in the delivery of disaster drills and coordination of disasters response activities.
Participates in local, regional and state trauma and disaster boards as appropriate.
Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver.
Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience.
Provides a therapeutic presence in service to others by purposefully responding to the needs of patients in a caring way, including introducing oneself and explaining role in patient’s care, asking the patient his or her preferred name, sitting with the patient to determine his or her care goals, active listening, and communicating effectively and appropriately through touch, eye contact, etc.
Provides and maintains a safe environment for caregivers, patients and guests.
Documents all patient care with proficiency in compliance with hospital policies, procedures and regulatory agencies.
Calculates dosages and administers medications accurately in accordance with St. Charles Health System policies and procedures for medication administration.
Develops cultural competence and provides appropriate care for patients and family members who belong to diverse cultural backgrounds.
Supports the vision, mission and values of the organization in all respects.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality.
Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.