Veterinary Practice Manager

North Reading Veterinary Clinic • North Reading, MA

4d • $70 - $75

About The Position

Responsibilities: Manage all aspects of veterinary practice operations, including staffing, scheduling, and inventory control Recruit, hire, train, and supervise office staff; conduct performance evaluations and address employee concerns Ensure compliance with hospital policies, including DEA/Controlled Substances and OSHA regulations Oversee financial operations, including payroll, budgeting, and vendor relationships Maintain accurate patient records and ensure proper use of veterinary terminology Provide excellent customer service, addressing pet owners' questions and resolving complaints promptly Coordinate with veterinary staff to ensure efficient patient care and emergency response Implement marketing strategies to attract new clients and engage with the local veterinary community Manage inventory, including controlled drugs, to maintain adequate stock levels and cost-effectiveness Perform other duties as assigned by veterinary regional manager Qualifications Qualifications: Experienced or Certified Veterinary Practice Manager with a minimum of 1-year management experience preferred or 3+ years veterinary experience preferred Saturday rotation is required knowledgeable in veterinary medicine terminology and how to run a veterinary hospital Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset Open availability with flexibility to change hours based on hospital’s needs Additional Information Pay Range: $70-75k depending on experience. We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. Note – some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/ . #SS3

Requirements

• Experienced or Certified Veterinary Practice Manager with a minimum of 1-year management experience preferred or 3+ years veterinary experience preferred
• Saturday rotation is required
• knowledgeable in veterinary medicine terminology and how to run a veterinary hospital
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset
• Open availability with flexibility to change hours based on hospital’s needs

Responsibilities

• Manage all aspects of veterinary practice operations, including staffing, scheduling, and inventory control
• Recruit, hire, train, and supervise office staff; conduct performance evaluations and address employee concerns
• Ensure compliance with hospital policies, including DEA/Controlled Substances and OSHA regulations
• Oversee financial operations, including payroll, budgeting, and vendor relationships
• Maintain accurate patient records and ensure proper use of veterinary terminology
• Provide excellent customer service, addressing pet owners' questions and resolving complaints promptly
• Coordinate with veterinary staff to ensure efficient patient care and emergency response
• Implement marketing strategies to attract new clients and engage with the local veterinary community
• Manage inventory, including controlled drugs, to maintain adequate stock levels and cost-effectiveness
• Perform other duties as assigned by veterinary regional manager

Benefits

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed