Warranty Technician

Charlotte Mechanical•Charlotte, NC

1d•Onsite

About The Position

The Warranty Technician is responsible for diagnosing, repairing, and documenting HVAC system issues in the field. This role requires strong technical skills, clear communication, and the ability to represent Charlotte Mechanical professionally on job sites.

Requirements

Valid driver’s license with clean driving record and ability to operate a company vehicle
Strong troubleshooting and problem-solving skills
Ability to work independently in the field
Professional communication and customer interaction skills
EPA Universal Certification

Responsibilities

Accurately diagnose issues across a variety of HVAC and refrigeration systems
Perform repairs based on diagnostic findings in a timely and efficient manner
Install and replace components including (but not limited to) TXVs, compressors, coils, and related parts
Braze refrigerant lines as needed
Diagnose refrigeration system issues
Diagnose and troubleshoot low-voltage electrical issues
Properly document all findings, repairs, and completed work
Other responsibilities as assigned by management
Work closely with the dispatch team to ensure necessary parts are ordered
Communicate effectively with CM superintendents and general contractors (GCs)
Represent Charlotte Mechanical professionally when interacting with property managers, maintenance staff, and owners in multi-family environments
Willingness to travel to Raleigh, Charleston, Greenville, and Columbia as needed (within approximately a 4-hour radius from the office)