Wholesale Account Representative
About The Position
Are you passionate about clean, sustainable eating? Enthusiastic about working in a people-first culture, committed to living the good life and eating the good food while being good people? Awesome! Keep reading… Who we are – We are a nonprofit organic farmers’ cooperative of over 100 farmers in Lancaster County, Pennsylvania. We focus on creating healthy, high-quality foods from our highly maintained and enriched soils on our small-scale family farms. We deliver the best local organic produce, value-added products, and humanely raised and pastured animal products to retail establishments, co-ops, restaurants, and institutions.
Requirements
- You have passion and knowledge of organic produce, pastured meats/dairy products, and the natural food industry
- You can thrive in a high-volume, fast-paced team environment
- You are a reliable and highly motivated team player
- You have strong organizational skills with the ability to multitask
- You can set priorities and meet deadlines while accomplishing team objectives
- You are proactive with excellent follow-through
- You have strong interpersonal, telephone/verbal, and written communication skills
- You possess strong computer skills, including MS Excel, Word, and Outlook
Responsibilities
- Working in a customer-focused role to bridge the gap between local seasonal produce and customer needs
- Collaborating closely with sales team and customers to promote growth and long-standing partnerships
- Accepting phone, email, and fax orders; ensuring orders are recorded accurately
- Exercising inventory and product knowledge, promoting sales for key items as yields change throughout the seasons
- Building strong client relationships, understanding ordering habits, and anticipating needs while providing exceptional customer service
- Developing new business with existing customers and identifying areas of improvement to increase sales opportunities
- Utilizing Salesforce, Excel, and Power BI to track, maintain, and advance customer initiatives
- Acting as key support for customer issues; exercising discretion and good judgment to resolve any issues or discrepancies that arise; ensuring customer satisfaction and retention
- Working with a dedicated team in a complex environment with the common goal of improving our food systems and supporting local agriculture
- Performing all duties and responsibilities in an ethical manner and in accordance with co-op policies and procedures
Benefits
- Medical, dental, and vision coverage
- 4% match for 401(k)
- Paid time off, sick days, and holidays
- Free summer CSA (community supported agriculture) share
- Being part of something that will make you feel good at the end of the day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
