Workforce Consultant - Helena

State of Montana•Helena, MT

2d•Hybrid

About The Position

As a Workforce Consultant, you’ll make a direct and meaningful impact by helping individuals unlock their career potential and connect with opportunity. In this dynamic role, you’ll collaborate with job seekers to create personalized employment plans, deliver one-on-one coaching, and guide skill development that leads to real results. You’ll also build strong relationships with local employers, lead engaging workshops, and share valuable labor market insights while acting as the vital link between a motivated workforce and the businesses that need their talents. Together, we’re building a stronger, more resilient community powered by meaningful work.

Requirements

Employer engagement: Cultivate strong relationships with local employers to identify hiring needs, open doors to opportunity, and connect job seekers with meaningful, sustainable employment.
Client communication: Build meaningful connections through active listening, empathy, and clear communication that fosters trust, motivation, and confidence at every stage of the job search.
Client assessment: Use interviews, assessments, and keen observation to uncover each client’s strengths, interests, and challenges, then transform those insights into personalized employment strategies.
Advocacy: Champion your clients by clearly communicating their skills and potential to employers, programs, and partners, and by explaining workforce services in approachable, empowering language.
Job search planning: Partner with clients to turn career goals into actionable step by identifying barriers, building realistic plans, and mapping pathways that lead to lasting employment success.
Job skills training: Lead hands on training in key job readiness skills: resume writing, applications, networking, and interview prep, while helping clients overcome barriers that stand in their way.
Career support and coaching: Guide clients with encouragement and practical advice, helping them gain confidence, sharpen skills, and access the resources needed to move forward with purpose.
Resource navigation: Serve as a knowledgeable link to workforce, education, and community systems, making complex processes simple and ensuring clients can access the opportunities that fit their goals.
Workshop facilitation: Create and deliver engaging workshops that inspire learning and build confidence through interactive discussion, practical exercises, and real world skill building.
Public speaking: Represent the agency with professionalism and confidence, delivering dynamic presentations that engage diverse audiences and showcase the power of workforce transformation.
Proven experience delivering direct employment or workforce support services to unemployed or underemployed individuals, as well as those seeking to reskill or upskill into new careers. This includes individualized job placement, job readiness assessments, career planning, and supportive service referrals.
In-depth knowledge of human service systems, with a strong understanding of common barriers related to employment, housing, education, and community reintegration.
Established success in collaborating with a broad range of partners, such as employers, social service organizations, government agencies, and nonprofits to connect individuals with education, training, and job opportunities.
Skilled in developing professional reports, presentations, and documentation for participants, partner agencies, and supervisors.
Experience analyzing service gaps, gathering participant or program data, and offering informed recommendations to management that support program quality and continuous improvement.
A bachelor’s degree in human services, social work, workforce development, or a closely related field may supplement relevant professional experience but is not a substitute for demonstrated skills and competencies in the areas noted above. Equivalent combinations of education and directly related experience will be considered.

Responsibilities

Empower clients to take charge of their career journey by developing and implementing personalized job search plans that identify the services, training, and supports needed for lasting employment success.
Discover potential and uncover barriers through interest and skill assessments that inform strategic, meaningful employment pathways tailored to each individual.
Provide dedicated, ongoing guidance with case management and career counseling that connect clients to programs, resources, and supports that move them closer to their goals.
Champion access and opportunity by helping clients navigate workforce programs, community resources, and partner services with clarity and confidence.
Drive progress through collaboration, coordinating and tracking client activities, services, and outcomes to ensure steady advancement toward employment milestones.
Inspire career readiness by coaching clients to strengthen job search techniques, refine resumes and applications, master interviews, and overcome obstacles to success.
Build lasting bridges between people and opportunity by facilitating workshops, partnering with employers, and sharing up-to-date labor market insights that help shape a responsive, future-ready workforce.

Benefits

Work/life balance with hybrid schedules or partial telework may be available within the state of Montana.
38 paid days off a year including vacation, sick leave and holidays.
Military leave: You’ll get up to 15 days of military leave with full pay.
Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises.
Health, dental, vision, life insurance coverage, flexible spending accounts, EAP
Free telehealth and access to free employee medical clinics through our medical plan
Choice between two retirement plans with an employer contribution between 8.73%25 - 9.07%25 of your annual salary. A third optional 457(b) deferred compensation plan is also available.
Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness
Career progression, training opportunities and room for professional growth.
State employee discounts at various businesses across the state.
This position may be eligible for a statutory $1.00 an hour base pay increase effective on July 1, 2026.
This position may be covered by a Voluntary Employee Beneficiary Association (VEBA)