BDR Manager

NavinaNew York, NY
3dRemote

About The Position

Navina is a fast-growing, award-winning AI startup revolutionizing patient care. Recognized as a Calcalist “Top 50 Startup,” Best in KLAS for Clinician Digital Workflow, and MedTech’s “Best Overall Informatics Solution,” we are on a mission to transform the way clinicians interact with patient data right in the moment of care. As the only clinical AI copilot built specifically for the entire value-based care workflow, Navina helps clinicians deliver proactive, empathic care while reducing administrative burden. Trusted by top medical groups across the U.S., our platform drives improved outcomes, better financial performance, and higher clinician satisfaction. The company recently raised $55 million in series C by Goldman Sachs. We’re scaling fast and looking for a hands-on BDR Manager to build and lead our outbound function from the ground up. You’ll hire and manage a high-performing team of U.S.-based BDRs and SDRs, designing the strategy, systems, and outreach that drive pipeline creation across enterprise healthcare organizations. This is a remote role with a U.S. market focus, requiring some travel to meet with your team and attend some events. If you're passionate about building, coaching, and innovating- this is your chance to lead a mission-driven team shaping the future of AI in healthcare.

Requirements

  • 3–5 years of outbound sales experience, including 2+ years in a BDR/SDR team lead or manager role in B2B SaaS
  • Proven ability to support sales of complex, enterprise SaaS products – targeting U.S. healthcare decision-makers (health systems, payers, provider groups) a strong plus
  • Track record of building or scaling outbound teams, including hiring, playbook creation, and coaching
  • Strong hands-on experience with AI-powered prospecting workflows, GPT, Clay, and sales engagement tools (LinkedIn Sales Navigator)
  • Proven experience with account-based marketing (ABM) and partnering with cross-functional teams to align on messaging, targeting, and outreach
  • Native-level English (spoken and written), with exceptional communication and storytelling skills
  • Comfortable with metrics, dashboards, and data-driven decision-making
  • Ability to thrive in a fast-paced startup environment—organized, resourceful, and adaptable
  • A true team builder: collaborative, humble, and passionate about helping others succeed

Responsibilities

  • Build & lead the team: Hire, onboard, coach, and mentor a team of high-performing U.S.-focused BDRs and SDRs. Foster a culture of accountability, experimentation, and continuous improvement.
  • Own top-of-funnel pipeline strategy: Design and execute an outbound motion that consistently generates high-quality meetings with decision-makers across health systems, payers, and provider groups.
  • Automate personalized outreach at scale: Leverage tools like GPT, Clay, Apollo, ZoomInfo, and other AI enrichment tools to craft personalized messaging tailored to multiple target account segments and personas.
  • Coach & optimize: Set high standards for daily activity and lead conversion. Provide tactical coaching on messaging, objection handling, and account research to help reps hit and exceed KPIs.
  • Build systems & playbooks: Develop scalable multi-channel workflows, sequences, and outreach playbooks across email, phone, and LinkedIn. Test new messaging frameworks and cadences regularly.
  • Collaborate cross-functionally: Align closely with Sales, Marketing, and Revenue Operations on ICPs, account-based strategies and messaging, campaign follow-up, and lead qualification.
  • Support events and conferences: Partner with field marketing to maximize meetings booked around major industry events. Define pre-show targeting, engagement tactics on the show floor, and post-show conversion tactics.
  • Track & report metrics: Build dashboards and reports (with support from our Ops team) to monitor KPIs including meetings booked, activity volume, conversion rates, and funnel progression. Use insights to iterate and improve.
  • Own high-value accounts: Roll up your sleeves and personally manage outbound efforts for strategic accounts, modeling excellence and staying close to the market.
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