Campus Life Operations Assistant

Berklee College of Music•Boston, MA

About The Position

Operations Assistants (OAs) are responsible for supporting the logistic and administrative operations of the Center for Campus Life. This is a full academic-year position and includes working hours during new student orientation and welcome week. The Berklee community depends on this position’s ability to serve as a positive, constructive contributor to the behind-the-scenes facilitation of Campus Life initiatives.

Requirements

Current student at Berklee College of Music or Boston Conservatory at Berklee.
Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program.
Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.
Have a valid United States Social Security Number (SSN).
Remain in “valid” Visa status as applicable.
A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.
Federal Work Study student may apply.
In good disciplinary standing.
Must be located in the U.S.
To be eligible for consideration, applicants must attend one of the scheduled Student Leader Information Sessions.
Student Leaders will work two weeks between Friday, August 14, 2026 (tentative) for training through orientation which concludes on Saturday, August 29, 2026.
During training and orientation: Student Leaders will work approximately up to 30 hours each week.
Student Leaders are expected to be available for the entirety of training and orientation week.
Additionally, students are not permitted to work additional on or off-campus jobs during this time.
Current undergraduate student at Berklee College of Music or Boston Conservatory at Berklee.
Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate program.
Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.
Have a valid United States Social Security Number (SSN).
Remain in “valid” visa status as applicable.
A minimum 2.7 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.
In compliance with Berklee’s Satisfactory Academic Progress (S.A.P.) criteria.
In good disciplinary standing.

Responsibilities

Work throughout the semester part-time (2-7 hours per week) or full-time (10-15 hours per week)
Serve as Orientation Operations Assistants for fall and spring orientation (more details below)
Attend biweekly campus life staff meetings
Staff the desk at the Center for Campus Life, completing tasks including but not limited to:
Greet guests and provide them with excellent customer service
Monitor, organize, and forward phone calls and emails
Checking out of equipment
Serving as support around processes including the selling of movie tickets, transactions of MBTA commuter passes, locker rentals, etc.
Supporting with space reservations for programs, events, and club meetings
Upkeep of communal spaces (lounges, printer rooms, conference rooms, etc.) and keeping those spaces neat and presentable
Maintaining storage areas and keeping inventory
Retrieving mail for the department from the mail room on a regular basis
Administrative work related to printing, purchase cards, hanging of flyers, etc.
Other duties as assigned
OAs will work three weeks between Friday, August 16, 2024 (tentative) for training through orientation and welcome week which conclude on Friday, September 6.
During training and orientation, OAs will work approximately 30 hours each week.
OAs are expected to be available for the entirety of training and orientation week, and they are expected to be available for Welcome Week apart from scheduled classes.
Supporting the operations of new student orientation and welcome week events, including set up, break down, and collection and organization of supplies
Have a working knowledge of Berklee’s facilities, services, and resources
Creating event planning documents to ensure a smooth planning and execution of orientation and welcome week events
Supporting the transition between sessions, including any set up and breakdown required by the presenters
Confirming the accessibility and set up of various rooms and locations for programs and events
Promotion of campus life orientation and welcome week events through social media and marketing
Responding to emails that come into Campus Life events during training, orientation, and welcome week