Horn & Cantle Host - Summer 2026

Makar Hotels And Resorts LMR LLC•Big Sky, MT

About The Position

As the Host at our Restaurant, you are the first point of contact for all guests. You play a vital role in setting the tone for the overall dining experience, ensuring each guest feels welcome, cared for, and appreciated from the moment they enter. Your responsibilities include greeting guests with warmth and hospitality, managing reservations and seating, and ensuring smooth communication between the kitchen and service teams. The ideal candidate embodies the spirit of hospitality, exuding professionalism, grace, and an innate understanding of guest needs. They are organized, thrive in high-pressure environments, and work seamlessly with the rest of the service team to ensure that each dining experience is exceptional.

Requirements

Minimum of one year of experience in customer service, ideally within a hospitality or restaurant setting.
Strong communication skills, both verbal and written, with the ability to interact comfortably and professionally with guests and team members.
Professional appearance and demeanor, with a focus on making guests feel welcome and comfortable.
Ability to manage multiple tasks efficiently in a fast-paced environment while remaining calm and organized.
A proactive approach to tasks, demonstrating flexibility and a commitment to delivering excellent guest experiences.
Familiarity with basic computer systems, including reservation software, point-of-sale systems, and email.
Problem-solving abilities with a quick-thinking approach to resolving guest concerns and operational challenges.
A collaborative team player who supports the overall success of the service team.

Responsibilities

Greet guests upon arrival, escort them to their tables, and provide menus while maintaining a warm and welcoming demeanor.
Manage reservations and the waitlist during peak hours, providing accurate wait times and coordinating seating efficiently.
Communicate effectively with servers, kitchen staff, and management to ensure a smooth guest experience from arrival to departure.
Answer incoming calls, handle reservations, and respond to inquiries about the restaurant’s services and offerings.
Seat guests in a way that balances guest preferences and server availability to maintain smooth service flow.
Assist the service team with tasks such as water service, resetting tables, and clearing dishes to support a seamless dining experience.
Perform necessary side work such as preparing stations, organizing the waiting area, and ensuring the host stand remains tidy and functional.
Provide support to bartenders or baristas when needed, ensuring timely and efficient beverage service.
Handle take-out orders and special requests from guests with attention to detail and accuracy.
Actively participate in ongoing training sessions to enhance service skills and maintain knowledge of restaurant operations.
Ensure all company policies, procedures, and service standards are followed consistently to maintain a high-quality dining environment.

Benefits

Seasonal Bonus Program:
All hourly employees are eligible for our seasonal bonus program.
You will receive $1 per hour worked and $1.50 per overtime hour worked.
Employees who terminate or resign before the season ends will not participate.
If the season is shortened due to business levels, you will still receive the bonus.
Employees in short-term contracted positions, like Lone Mountain Rangers, are also eligible.
Staff Cafeteria:
Enjoy access to our staff cafeteria, offering 3 meals a day and a variety of grab-and-go items.
Ranch Gratuity:
In addition to your hourly rate, you will receive a ranch gratuity unique to Lone Mountain Ranch.
Ranch-Wide Activities:
During the summer, you have free access (space permitting) to activities like horseback riding, Lone Mountain Rangers, and Yellowstone National Park tours, as well as yoga.
In winter, enjoy access to 50 miles of cross-country ski trails.
Arrival:
Complimentary transportation is provided to and from the airport.
Uniforms:
Free uniforms are provided for your role at the ranch.
Opportunity to Transition to Full-Time:
After working a minimum of 1560 hours over a 12-month period, you can transition to full-time status.
Full-time benefits include vacation and sick pay, medical insurance (with the Ranch covering 80% of premiums), and voluntary dental, vision, and life insurance (employees are responsible for 100% of the premiums for these benefits).