Implementation Manager

PARTNERS PERSONNEL - MANAGEMENT RESOURCES LLCSanta Barbara, CA
5d$75,000 - $81,000Hybrid

About The Position

We are looking for an experienced Hybrid Implementation Manager with Staffing Industry experience who will support all Partners Personnel Onsite colleagues by providing your expertise in ways that motivate others while also driving accountability. Will be traveling up to 90% of the time. The mission of our Premier Partners implementation team is to continuously improve the knowledge, skills, and abilities of our On-Site partners through a cohesive training, development, and implementation plan. We are committed to supporting the continued growth and development of Partners Personnel’s most valuable resource, our people! The goal is to promote efficiency and competitive advantage by developing the skills and knowledge of our Partnership Specialist’s/Onsite Managers by providing your expertise in ways that motivate others while also driving accountability. The role of Implementation Manager is to bring support to all Partnership Specialist/Onsite colleagues, and offer continued follow-up & support where needed either, remote or in person. The Implementation Manager is also expected to support all company and departmental initiatives, support regional workshops, conduct, or assist on webinars (upon request), and provide feedback to local, area and regional leadership.

Requirements

  • Staffing Industry experience required 3-5years
  • Flexible to travel up to 90%
  • High attention to detail
  • Self-motivated with a strong ability to self-manage and meet deadlines.
  • Strong Organizational and time management
  • Ability to exercise discretion with sensitive information.
  • Flexibility with work schedule and ability to work in many different time zones.
  • Follow set processes.
  • Ability to effectively work remotely.
  • Ability to Identify challenges, analyze information and resolve issues in a timely manner.
  • Ability to think outside the box an find alternative solutions.

Nice To Haves

  • Minimum 3 years Onsite Supervisor/Manager experience preferred but not required.
  • Strong oral and written communication skills with the ability to present to groups virtually and in person.
  • Quick to master new concepts, processes, and technology.
  • Video Conference platforms - MS Teams, Zoom
  • TempWorks Beyond
  • Sense Messaging
  • Power BI
  • Payroll systems
  • PowerPoint, Excel, Word
  • Bilingual in Spanish/English preferred.
  • Minimum 3 years of staffing experience Required, (Prior Onsite experience preferred but not required)
  • Strong virtual experience in MS Team, Zoom, or other video conference platforms.
  • Intermediate to advanced skill level in Microsoft Word / Excel / Outlook / PowerPoint / PowerBI/Beyond

Responsibilities

  • Establish & maintain relationships with various levels of Regional, Area and Local leadership to determine needs as well as strategize on operational processes and efficiencies to improve on-site performance.
  • Act as a Change Agent / Influencer to help drive the adoption and optimization of policies, procedures, technology, and all company initiatives.
  • Support all Partnership Specialist colleagues with questions and additional learning needs as it relates to their role.
  • Create and facilitate virtual led learning and development sessions using a variety of instructional techniques and formats (MS Teams, Zoom and other video conferencing platforms).
  • Conduct workshops, individual training sessions etc. in front of large and/or small groups.
  • Collaborate with other subject matter experts and work cross functionally with departments to provide PS support.
  • Self-manage scheduling availability.
  • Stay well-informed on Partner Personnel’s goals/initiatives, directives, SOPs etc.
  • Perform administrative tasks such as maintaining timelines, reports, expense reports and others as required.
  • Understanding of effective teaching methodologies, basic project management and tools
  • Complete all PS Requests Via Help Desk Ticket (HDT) as needed.
  • Provide training and/or Site support at request.
  • Provide training based on results of PS Scoreboards (Safety, Associate Surveys, Retention & Engagement, Payroll Performance, Onsite Client Communication)

Benefits

  • Competitive base salary range of $75k-$81k commensurate with experience.
  • Compensation is determined based on job-related skills, experience, internal equity, and geographic location.
  • This role may also be eligible for overtime (if non-exempt), bonuses, commissions, or other incentive pay, depending on the position.
  • KPI/Goal driven bonuses
  • Self-development bonuses
  • Excellent benefits including matching 401k - fully vested on day 1!
  • Eligible employees may have access to benefits including medical, dental, vision, vacation pay, sick leave, floating holiday, 401(k) retirement with up to a 4% employer match, and other programs in accordance with applicable law and plan terms.
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