Picnic Supervisor - Kane County Concessions

REV Food Service • Geneva, IL

2d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Kane County Cougars are hiring a dependable, enthusiastic, and service-driven Picnic Supervisors to lead our group picnic hospitality operations. This position oversees all aspects of the picnic area service on game days, including setup, staff supervision, food and beverage delivery, and guest satisfaction. The ideal candidate will ensure a seamless, fun, and memorable group dining experience for fans attending picnics and catered events at the ballpark.

Requirements

• Ability to lift up to 50 lbs and work on your feet for extended periods.
• Must be available evenings, weekends, and holidays throughout the Cougars baseball season.

Nice To Haves

• Previous experience in food and beverage or event hospitality preferred.
• Supervisory or team lead experience is a strong plus.
• Excellent communication, leadership, and problem-solving skills.
• Strong customer service focus and attention to detail.

Responsibilities

• Supervise the setup, execution, and breakdown of all picnic events during Cougars home games.
• Lead and support a team of picnic attendants and runners to provide excellent customer service.
• Ensure food is delivered from the kitchen to picnic areas on time and in accordance with quality standards.
• Monitor guest satisfaction and resolve any concerns or issues in a timely and professional manner.
• Communicate effectively with the kitchen, concessions, and management teams to ensure smooth operations.
• Maintain cleanliness, organization, and presentation of the picnic area throughout the event.
• Keep inventory of picnic supplies and equipment, and report needs to management.
• Train new staff on service expectations, safety guidelines, and food handling procedures.
• Enforce all health, safety, and alcohol service policies and procedures.
• Complete post-event reports as needed.
• Other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed