Program Assistant-Temporary

Partners in Care Foundation In • San Fernando, CA

1d • Hybrid

About The Position

The Program Assistant / Data Clerk will provide essential administrative and data management support to the CCH team. This role ensures accurate referral processing, timely data entry, and effective communication with internal departments, payors, and Home Care Agencies. The Program Assistant / Data Clerk plays a key role in maintaining compliance, supporting service delivery, and strengthening the operational backbone of Partners in Care Foundation’s Private Duty program.

Requirements

• Associate’s degree or equivalent experience in office administration and data management.
• Minimum of one year of experience in clerical, administrative, or data entry roles, preferably in healthcare or community-based settings.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and database systems.
• Strong typing and data entry skills with high accuracy.
• Detail-oriented with strong organizational skills.
• Ability to manage multiple tasks and meet deadlines under pressure.
• Dependable, adaptable, and collaborative team player.
• Strong written and verbal communication skills.
• Comfortable navigating online portals, spreadsheets, and secure file transfer platforms.
• Commitment to supporting the mission of improving the lives of individuals and families experiencing health-related social needs.

Nice To Haves

• Experience working with diverse populations; bilingual preferred.

Responsibilities

• Assist with receipt, review, and logging of member referrals from internal departments and Managed Care Plans.
• Ensure timely and accurate data entry into Partners’ database systems and payor platforms.
• Create and maintain referral accounts, input contact information, and update referral disposition records.
• Track authorization dates, extensions, and modifications in coordination with the Community Supports Coordinator.
• Provide clerical support for daily communication with Home Care Agencies regarding referral assignments and feedback.
• Make outbound calls to members for outreach, document responses, and upload supporting materials into databases.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees