Residential Operations Manager
About The Position
The Residential Operations Manager is responsible for driving profitable residential growth across assigned markets through disciplined operations and sales leadership, storm response execution, and team development. This role focuses on regional expansion, producing high quality builds, recruiting and training high-performing sales teams, strategic lead generation, strong cross-functional coordination, and delivering a best-in-class, referable customer experience At J.R. & Co., Inc., we're not just building roofs - we're building careers. We specialize across a full range of building envelope services, including commercial roofing, architectural cladding (sheet metal), glass and glazing, solar panel installation, rooftop maintenance, and disaster relief. Established in 1986 and proudly veteran-owned, we're an energetic, optimistic, and family-oriented construction company based out of Kansas City. With a reputation for excellence in workmanship and customer service, we’ve earned recognition from top industry manufacturers and an A+ rating from the Better Business Bureau. If you're looking for a place to grow, thrive, and make a real impact while working in a safety-focused, supportive environment, J.R. & Co., Inc. is the place for you. Join our team today and be a part of building something great!
Requirements
- Strong technical knowledge of building systems and construction methods
- High attention to detail and accuracy
- Strong documentation and organizational skills
- Ability to communicate effectively with vendors, customers, team members
- Ability to work independently in field environments
- Proficiency with documentation tools, photography, and basic technology
- Valid driver’s license with a clean driving record
- Alignment with company values and professional standards
- 3–5+ years of residential operations & sales leadership experience
- Proven ability to recruit, train, and scale sales teams
- Experience in storm-driven and retail residential sales environments
- Regular travel to job sites and client locations
- Ability to safely access elevated work areas, including ladders and roofs when required
- Ability to perform inspections requiring climbing, standing, bending, and working at heights
- Ability to carry 50lbs or more
- Compliance with OSHA regulations, safety requirements, and company safety policies
- Must pass a pre‑employment drug screening and participate in random drug testing
- Weekend work may be required based on workload, inspections, and service demands
Responsibilities
- Lead regional residential operations and sales to drive profitable growth
- Recruit, train, coach, and manage high‑performing sales teams
- Recruit and oversee subcontractors, crews, materials, and build schedules
- Ensure quality execution and customer satisfaction on all projects
- Execute storm response and support regional market expansion
- Implement and optimize residential lead generation programs
- Standardize products, pricing, and scopes of work across teams
- Partner cross‑functionally to resolve issues and deliver an exceptional customer experience
Benefits
- Health, dental, vision, life insurance
- Paid Time Off
- Paid parental leave
- 401k with company match
- Phone Stipend
- Company Vehicle or Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
