Security Guard - Lobby Desk Attendant
About The Position
As a Security Guard - Lobby Desk Attendant in Redwood City, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Officer at a fast-paced tech and media location, you will welcome employees and guests, manage access control, monitor cameras and alarms, answer phones, and document security-related activity. You will help create a professional workplace experience through clear communication, calm problem-solving, and strong attention to detail. At Allied Universal, you will be part of an agile, reliable, and innovative team that puts people first and acts with integrity.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to visitors, employees, and/or vendors while carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a front desk location.
- Manage access control by greeting visitors, verifying identification, issuing temporary credentials when authorized, maintaining visitor logs, and directing guests to appropriate contacts.
- Monitor front desk activity and available systems such as alarms, cameras, and/or communication tools, and report unusual activity to site leadership in a manner that helps to deter unauthorized access.
- Respond to incidents and critical situations in a calm, problem-solving manner, including receiving calls for assistance, documenting events, and escalating notifications per site protocols.
- Support day-to-day operations by coordinating deliveries and service requests, answering phones and/or emails, and completing required reports and shift handoffs in accordance with Allied Universal guidelines.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
