Technical Trainer

Tripoint Solutions LLC

4d • Remote

About The Position

TPS is seeking an experienced Technical Trainer specializing in IBM TRIRIGA to lead the design and delivery of comprehensive training programs for a federal workforce. In this role, you will bridge the gap between complex software functionality and federal real property mandates, ensuring employees can effectively utilize the agency’s Integrated Workplace Management System (IWMS).

You will develop tailored instructional materials, manage hands-on training environments, and assess workforce readiness, empowering staff to optimize facility management, streamline reporting, and maintain high standards of data integrity.

Location: Remote. The selected candidate must be currently located in, or willing to relocate to, a state supported by Tripoint Solutions corporate offices: AL, AZ, CO, DC, DE, FL, GA, IL, IN, KS, LA, MD, MI, MN, MS, NC, NJ, OH, PA, SC, TN, TX, or VA. (No relocation assistance provided)

Requirements

• 5+ years of experience in instructional design, training delivery, or IT systems training, including experience supporting federal clients or enterprise platforms (IBM TRIRIGA preferred)
• Ability to translate technical concepts into clear business language; experience applying adult learning principles
• Proficiency with tools such as Captivate, Articulate, or Camtasia
• Demonstrated experience delivering training to federal employees and contractors with varying technical skill levels
• Knowledge of federal asset management principles, including Federal Real Property Profile (FRPP)
• Experience with IWMS platforms such as TRIRIGA or Archibus
• USA Citizenship (required)
• Applicants selected may be subject to a government security investigation.

Nice To Haves

• Advanced IBM TRIRIGA Expertise: Deep functional knowledge of TRIRIGA IWMS, including modules such as Real Estate Management, Facilities Management, or Operations & Maintenance
• IBM certification (Application Developer or Deployment Professional) strongly preferred

Responsibilities

• Design and maintain training materials including manuals, quick-reference guides, and interactive modules
• Translate complex TRIRIGA functionalities (e.g., Capital Project Management, Space Planning) into clear, step-by-step instruction
• Align all content with federal business processes, SOPs, and mandates
• Deliver instructor-led, virtual, and one-on-one training sessions
• Manage TRIRIGA sandbox environments for hands-on learning
• Assess learner proficiency and report on training outcomes
• Gather user feedback and support continuous system improvement

Benefits

• Medical, Dental, Vision benefits with a national provider network
• Flexible Spending and Health Savings Accounts (FSA & HSA)
• Company-paid Life and Disability insurance including Short-Term, Long-Term, and Accidental
• Supplemental Insurance
• Paid time off (PTO)
• 11 paid holidays
• 401(k) Retirement Plan
• Professional Development Reimbursement Program to pursue undergraduate, graduate, training, and certifications
• Monthly transportation, parking, and cell phone service reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed