SaaS Administrator 1 - Enterprise IT Operations

Datadog • New York, NY

2d • Hybrid

About The Position

The IT Operations - SaaS team is responsible for the SaaS landscape that Datadog employees around the world use on a daily basis to successfully do their jobs. As a SaaS Administrator 1 for the Enterprise IT Operations - SaaS team, you will maintain and improve SaaS services at Datadog such as Jira, Confluence, Google Workspace, Slack, Zoom and hundreds of other SaaS applications.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

Requirements

• You have experience in administering Google Workspace and other common SaaS applications such as Slack and Zoom
• You are familiar with regulated environments including SOC II and SOX
• You have a passion for learning new tools and technologies while working in a fast-paced, high growth startup environment

Responsibilities

• Configure, troubleshoot, monitor, and administer our catalog of SaaS applications
• Implement and maintain integrations between our SaaS applications
• Collaborate with our Engineering and Business Systems teams to improve SaaS experiences for our users
• Serve as a point of escalation for the IT Support team on SaaS-related issues and participate in an on-call rotation
• Maintain documentation related to SaaS application policies, procedures, and features

Benefits

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees